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Frequently
Asked Questions
Customer Support - Online Product Helper
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....Select
Keylogger Tutorial To Learn More:
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Most Common Question: [ How
Do I Get My License Code? ]
We often update our key generator on a regular basis.
If you need to obtain a new key and username for your
license please Click
Here. You should enter your email address that you
used to order and we will send you an email with your
new registration key.
Most Common Question: [ I
Have Experienced An Install Error? ]
Invisible Keylogger works 99.9% of the time. If you
have encountered an error it is most likely because
you are missing a required file Mfc42.dll. This file
is usually already installed on most PC's. Please redownload
the File
Here and place it in your windows/systems directory.
This should immediately solve the problem you are experiencing.
Most Common Question: [
Who Has Access To The Program? ]
Invisible Keylogger and the Remote
Keylogger comes equipped with counter measures that
protect it from being detected by outside individuals.
Once the application has been configured and password
protected only you can access the control console.
Most Common Question: [
I Cannot Find Any Screen Capture? ]
Our Keylogger programs will record
screenshots once it has been configured to do so through
the "Visual Surveillance" console. You must
enable screenshot capturing. To view the screenshots
that have been captured please open the log viewer and
click on "show entire log" located on the
right hand side of the log viewer.
Most Common Question: [
I Cannot Open The Log Emailed Report? ]
All reports sent via email are
encrypted for your protection. To read the report delievered
to your inbox, you must use the log viewer installed
with the keylogger. If you do not have the log viewer
installed on the pc you are reading logs from Click
Here to download it. Once you download simply use
it to open the received logs.
Most Common Question: [
It Has Told Me I Am Missing Msimg32.dll? ]
If you have encountered this error
it means you are more than likely running windows 95.
Msimg32.dll is a runtime library component that is required
and installed on all windows platforms excluding windows
95. You may redownload
the file here. Please place this file in your windows
/system directory or windows/system32 directory.
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